“Doop-de-doo, just checking my amazon eBooks…what’s this? A new review? Oh…My…God….”
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As soon as we publish our creative works they are open to both praise and to criticism. It takes courage to get something precious from deep inside ourselves and write it down, or record it, paint it, photograph it or sculpt it. It then takes infinitely more courage to take that part of ourselves and make it public for people to judge and – potentially – to ridicule. The final courageous act of the artist or author is to forgive those who misunderstand our work, those bullies who never left the school yard and who continue to take pleasure in hurting others by attacking their work without offering any kind of constructive advice.
No matter what creative field you are in the one thing that is certain is that you will have your share of harsh criticism. And no matter how many people praise your work it’s always the criticisms that stay with you, that haunt you, that fill you with doubt and make you want to quit. But these criticisms are important. I’d never volunteer to be treated cruelly or unfairly, but I accept that this is part of life, that bullies, trolls, and other assorted party poopers exist and will always be there to try and put you down and knock the wind out of your sails.
Stoic philosophy teaches us that it is not what occurs to us that is important, the important thing is how we react to the stimulus. The opinions we form, the actions we take, the attitudes we embody. This is what we can control and this is where our focus should be placed. What has happened has happened, we must accept it, move on and make the best of the situation and not be implicated in the cruelty of the critic. Our critics are important for three reasons:
1. They test our belief in ourselves. Sadly many people quit their creative work or their passion because of bullying and cruel remarks. Others keep going despite the hate, to improve where they can and stay true to their vision. Bullies and idiots exist, we can’t change that, it’s how we react that’s important.
2. They remind us that we are on the right track. No one has ever pleased all the people all of the time and no one ever will. If we are getting strong positive and negative reactions, as an author or artist it means that we are moving in the right direction. Any reaction to our work is better than no reaction at all!
3. They give us the opportunity to forgive. We study philosophy and healthy techniques not just for when things are going well, we study them for when things get tough. Critics and bullies give us the opportunity to practice our philosophy and practical therapies, and ultimately they allow us the opportunity to be the bigger man/woman and forgive.
And so in the spirit of sharing and forgiveness I now present to you my very first 1 Star Review. This review was first posted on an early edition of Greeks to Geeks published in 2010. When I got that review (it was my first and only review) I unpublished the book and didn’t write for 2 years. I’ve since edited, proofed, re formatted and improved the book. I released the second edition in late 2012, I then did further updates and released the third edition in January 2013. But alas, like any nemesis worth his salt the reviewer found the book again and copied the same review on the updated version.
Below is john1411′s review:
To which I replied:
And there you have it.
From reading some of this man’s other reviews (24 out of his 26 reviews are 1 star and filled with bile and venom like this one) I have discovered that he is teacher and a social worker. I’ve never gotten on well with male teachers as any one who’s read my books will know, and I’m sure I said something early on in Greeks to Geeks that has rubbed him the wrong way. As he rightly points out, unfortunately anyone can write a review whether or not they’ve even fully read the text.
I don’t usually like to fill my blog with spiteful and hurtful comments but I am determined to turn negatives into positives and difficulties into lessons
According to Albert Ellis, founder of Rational Emotive Behavior Therapy, which is heavily inspired by the teachings of Stoic philosopher Epictetus, we must separate the actor from the act. john1411 is not a bad man, nor an evil man, for such a thing has never existed. Every human being is capable of performing acts of kindness and cruelty and we must acknowledge that. At any moment any human being has the capacity to reinvent themselves, to choose how they will conduct themselves from that moment onward, either ethically and humanely, unethically and inhumanely (or like most of us) a bit of both. When you are harmed – or you perceive that you have been harmed – you have a choice to make, you can either:
A. Relinquish your own code of ethics and engage in a petty slinging match.
or
B. Retain your dignity and your sense of peace and continue to treat the person with the same respect and kindness you would like to be treated with yourself. To turn the other cheek.
I do not know john1411 personally, he writes his reviews anonymously, but I can tell you that during his life he has displayed love and kindness, he has felt weak, vulnerable and lonely, he has felt loved and strong, he has experienced guilt, remorse and regret. He has been dumped, bullied and ridiculed, he has also ridiculed and bullied others. He has most likely laughed at some of the same scenes in some of the same comedies as I have, we probably even love some of the same songs. I know this because he is human, I can see the john1411 in me and I know there is a little Rohan in him.
Focusing on our differences pushes us apart, focusing on our similarities brings us together. When you judge a person’s innate human dignity and soul by their actions you judge yourself as well by the same standard. Are you good when you do good? Are you suddenly a bad person when you do bad?. Judge the action, condemn the action, punish the action but do not judge the human for the human is capable of the full spectrum of action at any given moment. While we should not condone or encourage terrible acts, and while we should not put ourselves in dangerous positions unnecessarily, we should always keep a little part of ourselves that is willing to forgive that bit inside each person that makes them human. That bit that is nameless, shapeless and blameless, that we all have inside.
Thankfully I’ve been around a while with my writing and music, I’ve heard just about every horrible thing you could imagine along with all the good, but I do not like or condone these kind of reviews, especially when I see them posted to aspiring writers who may be very sensitive to that sort of thing. But at the same time I do not condemn john1411, he is human, fallible and capable of causing both pain and joy. What I hope to achieve with this post is to share with you some of the downs that come with publishing your work, and to give hope and solidarity to others who’ve received similar spiteful criticisms of themselves and their work. It’s not the end of the world, retain your dignity, do not stoop to their level, continue your important work and from the bottom of your heart forgive the fallible, vulnerable human being that they are.
john1411, I forgive you
Who can you forgive today?
Thanks for reading. Take care, peace!
Rohan.
ps. Below is the review on Amazon. Please do not engage this reviewing in conversation. I’m happy enough with my response and don’t want the thread to spiral into petty argument If you wish to do something you can click “No” for “Was this review helpful” or you can “report abuse” as the review breaches Amazon’s terms due to his use of “Spiteful Language”: http://www.amazon.com/review/R38U65M6QJE98H/ref=cm_cr_pr_cmt?ie=UTF8&ASIN=B009B7VZBG&linkCode=&nodeID=&tag=#wasThisHelpful
This post if part of Bloggers For Peace! Click the banner to get involved
Related Articles:
- Searching for my Troll – My one star Amazon review
- Marching towards Forgiveness . . Yep, a Long Slow March
- Forgiveness is a four letter word
- Forgiveness: It’s About You
- On Forgiveness
Rohan Healy is the author of “Greeks to Geeks: Practical Stoicism in the 21st Century” and “The 7 Things That Made Me Genuinely & Irreversibly Happy: And How They Can Do The Same For You”
Click the book titles to visit their Amazon pages, read the reviews, and sample or purchase the books.







Thank you Rohan, I needed this today I have been a little down for a few days now. After a round of what we writers have to often put up with. That writing is not a proper job even though I must spend over 100 hrs a week at it. It does hurt when people leave bad reviews or people we see as friends don’t get or support us in our work. However, you are so right we cant let that get us down. After all not everyone will like or understand what we write.
Thanks so much for the comment Athena! As much of a brave face we might put on these kinds of things definitely do hurt. That’s why I think it’s important to come together as writers and share our experiences, every single one of us will get horrible reviews and snide remarks, and it feels better knowing that it’s not personal, you know?
Deep breath, big smile, lot’s of patience and plenty of forgiveness
Some people just won’t get it, no matter what.
Thanks again, I needed it too
All the best!
Rohan.
I agree with you Rohan, keep a cool head and forgive…
Thank you! Very much the way to do things
All the best.
Rohan.
Rohan, thank you for sharing your negative review. I can only imagine how hard it is, but like one of the attached memes says, “Haters gonna hate.” I’m working my through the book right now and personally find it engaging; I’ll leave a full review when I’m finished!
And I did report his review as inappropriate
Thanks for the lovely comment Lynn! Yeah I don’t expect everyone to love my work but personal attacks are a bit much, and are against Amazon’s terms.
Cool cool, I’m glad you’re enjoying it! I continue to work on my writing, to bring it to the next level, and I encourage genuine constructive criticism from fellow authors and readers
Take care Lynn, all the best!
Rohan.
I thought your response was perfect. You defended yourself without getting “defensive” or going on the attack. Well done.
Thank you! I definitely took time to breath and relax before responding. Although a lot of what he says is straight up false I wanted to retain my dignity and not be drawn into a silly fight
Take care, all the best!
Rohan.
This has been one of my core philosophies that I had to learn the hard way. In most things in life we have no control, but we have 100% control over how we react to it. You showed great maturity in your answer to this critic and you are right, there will always be someone who doesn’t like or get what you are doing. For many years I was really afraid of this criticism. Writing for me is so personal, there is a part of me out there. I am sure you are most likely the same.
Human beings are also clearly capable of both cruelty and kindness, yet have the ability to choose which actions will define their lives. This is a great thought provoking post Rohan, you provide a great example of how I hope I would act in this situation. Although I know criticism tends to make me angry initially, which I realize is just a defense mechanism for having my feelings hurt. Awesome post! Best thing I have read today.
Thanks for the lovely comment Jonathan! Oh I’m terrible with criticism as well haha, particularly when it’s to do with music, writing is a little less touchy with me but it still hurts. That’s why it’s important to breath, take a moment, put things in perspective and then approach the criticism with the dignity and respect that was lacking from the original remark. That’s easier said than done in real time, but thankfully in this case I had time to bring peace to myself and respond in the manner that I thought was best.
Yup, this kind of thing comes with the territory of putting yourself out there, thankfully these angry and highly critical posts tend to be the minority as most of those who don’t like your stuff will at least be type who keep it to themselves, and can understand that others actually enjoy it.
Thanks again, always good to hear from ya
Take care!
Rohan.
No problem Rohan, you give a great contribution to thought. I decide usually during the day what I am writing for my blog that night. This is going to have an influence for sure. Thanks!
Poor John1141 – I just read a bunch of his other ‘reviews’ and all I can imagine is a lonely old man, miserable and feeling sorry for himself for his wasted life, and having nothing better to do than spread his bile all over the interwebs. It is kind of you to forgive him Rohan.
Thanks for the lovely comment and support
Yup, it’s the ugly side of the webs alright and it’s unfortunate when you bear the brunt of someone’s frustration. Still it’s a reality of putting yourself out there, and it’s all about how you choose to react
My personal internet motto is “If you don’t have something nice to say, don’t say anything at all”. I get that people dig the stuff that I don’t and it’s not up to me to go and spoil it for someone else
Thanks again, you keep well!! All the best
Rohan.
It sounds bad but I’m willing to forgive someone only under the condition that I’m aware of his / her background. If I do say for example that I forgive you Rohan for the X mistake but I’m not 100% sure why I did it, next thing I know is that 1) I victimize for attention and 2) later on I will feel resentful towards you. Well I think that the upcoming dark side of the moon will ruffle a lot of feathers, so we better all keep our eyes open. Thank you for posting this, it really means a lot to all of us who express ourselves in many and different ways.
Thanks for the comment Ruby
Yes, everyone has their own way of expressing forgiveness. Ultimately I forgive for myself, so that I can move on to better things and not get stuck with negative people and words
Take care! All the best
Rohan.
This guy seems to be out to get you. The Internet is easy to be mean on. You’re anonymous and harder to get punched.
Thanks man
Yes, those computer scientists really need to get working on a mandatory boxing glove attachment to all monitors and laptops that can be activated by anyone else on the internet for swift punchy justice…actually maybe that’s not a great idea!
Yup, some people enjoy taking digs from behind the veil of anonymity, ah well is the nature of the internet and just a part of putting your work forth to be judged
Thanks for stopping by!
Rohan.
Rohan, you’re a sweetheart. What a positive post about such a negative comment. The Oscar Wilde pic was a particular favourite bit and so true. Haters gonna hate. The flip side is that lovers gonna love, like you did in this post. <3
Ozzy Wilde is one of my all time faves
He certainly had his critics in his time too haha. Well not that I’m comparing myself, but no matter who you are, when you put yourself out there Haters Gonna Hate no matter who you are
Thanks for the lovely comment and support Sarah, have a great weekend!
All the best
Rohan.
Now that I’ve calmed down after reading his vitriolic attack on you and your readers, I can comment here. My mother always says “It’s not what happens to you in life, the importance comes from how you deal with it” – she’s still alive and is 83, but, having said those peaceful words, if John1141 had written a review like that for me or any of my siblings she would hunt him down and strangle him with her thin, bony hands
Feeling the shock I felt when I read that review gave me a tiny insight into how you must have felt and I know it would have been absolutely awful! I think your response to him is beautifully composed, highly intelligent and humble. I note that he hasn’t come back with another response (yes – I went over and took a look and also looked at his other reviews) which gives me hope that you well and truly shut his filthy mouth (sorry – I’m still trying to compose myself!)
Writing for me is akin to a dream I once had where I unzipped my chest and opened my beating heart to the world. This is what we do as writers and artists and the fear is always there that someone will come along with a machete.
You are a wonderful human being, Rohan. I love the way you’ve handled this and this is one of the best posts I’ve read for a long time. I’m so very glad and thankful that I met you here in this blogging world
Aww, thanks for the lovely and supportive comment Dianne
I like your mum, sounds like a very wise lady, and a pretty handy assassin too haha
Yeah it’s rough, it hurt alright. It’s funny because it felt so much like the way I’ve been talked to by teachers in primary and high school. There’s a type of teacher that really doesn’t like me and so I wasn’t surprised at all reading some of the other reviews to find out he’s a school teacher himself. Brought back a few memories alright!
Anyway it definitely felt good to get this out in a post and not keep it all to myself. I know this kind of thing eventually happens to everyone who puts their work out into the public, it’s a reality of publishing and so why not share it and make the best of the situation
Thanks for the kind words Dianne, it’s been great meeting you here too, I’m really enjoying The Everything Theory! Can’t wait to post my review when I’m done
You take care, many hugs and much love! Have a great weekend!
Rohan.
I too reported the review. It is certainly neither objective nor helpful, and it says way more about what a sad, fearful person that guy must be, to write all his reviews that way, and to bother tracking you down to repeat it. Clearly that has nothing whatsoever to do with your work. What a crock of crappenstance. Ignore, ignore, ignore!
Hey Jennifer! Yeah, it’s not the 1 star that bothers me it’s the very personal and heavy nature of the “review”. I don’t expect everyone to love my work but this one is a bit over the top.
Thanks for reporting and for your support, haha and definitely a crock of crappenstance lol
Take care, have a great weekend!
Rohan.
Hi Rohan. Thanks for sharing this post. Keep the good work. I like your blog and writing
Thanks so much for stopping by and for you kind words
Take care, all the best!
Rohan.
Rohan,
Thank you for combining two very relevant topics forgiveness and self-publishing. I love how you handled this bad review. You grew as a person, a writer, and a peacemaker. I love your advice: “Retain your dignity and your sense of peace and continue to treat the person with the same respect and kindness you would like to be treated with yourself. To turn the other cheek.” This is not just a way to deal with bad reviews, but all beings in general. This is a powerful post for peace. Thank you. {{{Hugs}}} kozo
p.s. Hope the reviewer reads this post. It might cause him to re-think his harsh ways.
Hey Kozo!
Thanks for the lovely comment and support. I definitely agree that it’s the best way to deal with any kind of challenge. We don’t always control what will happen, but we always have a choice when it comes to our reaction
The the same old two wrongs don’t make a right. Or in martial arts like Aikido, Judo and Hapkido, when someone attacks with a punch you move your body to deflect the attack and use their own energy against them. We don’t meet aggression with aggression, this just causes more pain and crappiness
I would like to think that the reviewer could come to an epiphany after reading this post but it’s not necessary. I wrote this for my own peace, but also to show solidarity with the others who’ve had their work and their persons attacked, that it’s not the end of the world, and there are ways to learn and love and heal even through this kind of thing
Thanks for stopping by Kozo, if not for B4Peace I’m not sure I would have had the courage to post this!
Take care, have a great weekend
Rohan.
Rohan,
I’m grateful for that reviewer because if it weren’t for him you would not have posted this wonderful guide to forgiveness.
p.s.
Someone mentioned how powerful your post was in the comments section of my blog. They were thanking me for creating the peace challenge because it lead to them reading your post. I thought I would pass along the thanks to the deserving party–Thanks, Rohan.
{{{Hugs}}} Kozo
Sorry about this dreadful experience. Sometimes you just have to consider the source. If this guy nearly always gives one star reviews something is probably wrong with him, not the books. (It doesn’t even sound accurate since he says you cut and paste and yet you say that the book is all about your opinions.) Some people just need to put others down to build themselves up. I guess you have to feel compassion for someone who’s that damaged. Maybe that helps with forgiveness.
Hiya! Yeah it’s rough, it’s an unfortunate but unavoidable part of putting yourself out there. Yes I do take solace in the fact that he’s trolled so many other books, not that it’s a good thing, just that I means I don’t have to take it so personally lol.
The “cut and paste” is in reference to the fact that I use excerpts from the works of the philosophers Epictetus and Marcus Aurelius which is unavoidable with this kind of book, and is no where near as bad as he makes it out to be. The vast majority of the book is original content so he’s way out of line with this accusation, and no one else who’s read the book has ever commented on this or found it to be a problem.
It felt good though to share this and forgive, in the end this is someone who gets a kick out of bringing others down and if anything deserves sympathy. He’s clearly got a lot going on in his life that results in this kind of behavior.
Thanks for the lovely comment
Have a great weekend, all the best!
Rohan.
Good on you, Rohan for taking the high road and making a criticism into a lesson on forgiveness!
Thank you! I appreciate your comment, when life gives you lemons it’s time to make some lemonade haha
Take care, keep well and have a fun weekend!
Rohan.
I think this shall make the forgiving process easier. I nominated you for a Liebster award ! (:
http://thebutterflyhatch.wordpress.com/2013/03/07/ca-ca-ca-ca-cater-me/
Yay, thank you! Feeling better already
Take care!
Rohan.
No problem! You handled that critic very well, I’m always exasperated at people like that on the internet. You deserve it ! (:
Rohan, you are much too kind and a consumate gentleman
ivonne
Thank you Ivonne
Ah, no point making things worse by meeting aggression with aggression. Better to be the peacemaker. I don’t condone those kind of reviews on me or anyone, but once it’s done it’s time to be the bigger person
Hope you’re keeping well, have a nice weekend!
Rohan.
You’re a good person, Rohan.
Aww, thank you Miss Four Eyes
Many nudey hugs for you!
Rohan.
Oh yes, poetry sites and writing sites have this type of star-reviewing option too, which gives someone the perfect chance to be a wise arse. Don’t they often call these people “trolls?” Thank goodness we can rise above and not allow it to validate who we are. If it had been me I would have ignored the butt head as he definitely is a loser. If you have something to critique make it honest or better yet send someone a personal message. No one deserves a one-star rating! Do you think he really read the book and can you identify his IP and block him somehow from future assassinations of your literary skills?
Write on!
Thanks for the lovely comment
It’s the not the 1 star rating that bothers me so much, I don’t expect everyone to love my work, it’s just the very personal and cruel nature of this review that I don’t like. Unfortunately it’s very hard to have abusive reviews removed from Amazon (despite it breaching their own terms) and there’s no way to block people from reviewing. He’s clearly a troll, I had a look, he’s written another 23 similarly angry 1 star reviews on other books, it’s just unlucky that he chose to do mine haha
Ah well. We can only do our best
It’ll take more than that to stop me from writing haha! Thanks again, have a great weekend, take care
Rohan.
i was tying the comment and rating together but, perhaps, not being explicit about it. If Amazon can get an IP and you can prove he is trolling and attacking other authors, then consider reporting him. I’m uncertain of what area of surveillance but, perhaps, http://internetpolice.eu/ would be a beginning. This is a European site. It would be a little work but may stop him in his tracks.
You have a great week too!
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I think what he says is not good at all. Especially putting you down like that, there is no need for that. I read your blog posts and think they are very well written. I think your reply is great and your attitude is very admirable. Good on you.
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Thanks so much
All the best!
Rohan.
Hi Rohan, and welcome to the club! Once you’ve received a negative review, you’ve been truly christened as an author.
This is such a nice and constructive article. Your attitude is top-notch, and I’m so proud of you, my friend.
I can’t believe you went ahead and researched this “review troll,” and I’m shocked he turned out to be a teacher and a social worker! That’s plain scary. How does a person like that work with people? What can he teach young minds? And what will they turn out to be after he’s done with them? I shudder to think.
I received a 2 star review from someone last summer, and that woman, just like your troll, also only gave everyone 1 and 2 star reviews. These are bitter and small-minded people and the right attitude is to just shrug your shoulders and ignore them. That said, receiving a couple of 2 star reviews last year turned me off to the free KDP promo program, and I quit it after that – looks like I didn’t take my own advice of ignoring this stuff, LOL. I don’t know if you’ve done a free KDP promo, but that’s what especially invites these kinds of troll reviews.
Take care and be well,
Lada
Haha, yay I’m in the club!! That’s such a good way of putting it Lada
I definitely feel like an author now!
Oh it wasn’t hard, I read a couple of his other reviews and he mentioned his teaching and social work. I know right! I had a couple of teachers like him in primary and high school, not very nice people and at all, and definitely not healthy for growing minds.
That”s interesting about the KDP free promos! I have done a few of those but I won’t be renewing my exclusivity, after in April my books will be going back on smashwords to be distributed across all channels. I think I’ve got the most out of the KDP select already.
Thanks for the lovely comment and kind words Lada, you rock
Rohan.
OUCH
This is something I’m not looking forward to, I’m a sensitive guy and put so much of my heart into my work. But – people gonna be people. I don’t mean to sound unkind, but that guy comes across like an arrogant and nasty jerk. The internet is full of them, this is the reason I generally make it a policy not to read ‘comments’ sections on websites. Small-minded frustrated and unhappy people seek to assert their egos and bolster their self image by being aggressive and attacking complete strangers. Your attitude is spot on – it’s not personal. It’s never personal. You responded with utmost integrity and even-mindedness
Ouch indeed lol, ah it’s never nice to get this kind of thing but it is an unavoidable bi product of publishing your work. From what I’ve read everyone seems to get this kind of this at some stage. It’s just a type of person, they get a kick out bringing others down, seen it all my life.
Still it hasn’t effected sales too badly so I think anyone interested in the book can tell that it’s an attack and not a review. It’s a long road, and there will always be bumps
Thanks for the lovely comment Rory, that kind of support is definitely important to all writers and creators!
Take care, all the best
Rohan.
No problem, you have totally the right understanding and attitude. A perfect opportunity to apply and demonstrate Stoic philosophy. And yeah, when I’m looking through reviews, I never go by aggressive attacking-type reviews like that. People like that have a warped outlook so their opinion isn’t worth very much tbh!
Hi Roahn, a very special mention for you! I’ve mentioned you and included your review of THE EARTH SHIFTER in my Book Review Fest. It’s also included on back cover and Praise page of the paperback. Check it out! http://ladaray.wordpress.com/2013/03/10/the-earth-shifter-review-feature-fest/
Sorry for the typo, I meant “Rohan” of course
Hugs, Rohan!
Thanks for this post. Hope you are feeling better about this now. It’s a very good thing to point out that‘…bullies, trolls, and other assorted party poopers exist and will always be there.’ It’s a gentle reminder not to get bogged down in aversion about it and, accepting that, we can find a way to carry the load for a while then let it go; knowing that it’s not the actual event itself, it’s how we react to the stimulus. This got me more interested in the Stoic philosophy and I downloaded the sample, thinking I’ll buy the book. So, if it hadn’t been for the negative review, I’d not have noticed it…
Hiya! Ah yeah, all is well now. It’s not what happens to us that’s important, the important thing is how we choose to react, the attitudes we adopt
Haha, and there you go! I’ll have to start paying his a commission if I get too many sales as a result of that review lol
Thanks for lovely comment and supportive words, it’s really important that people share these kinds of things and show that these kinds of people will use just about anything as an outlet for their anger and frustration.
Take care, all the best!
Rohan.